Returns: Follow the instructions below to complete your return. All returns must be received by our warehouse within 10 days from the date of delivery. Holiday item are a FINAL sale 2 weeks prior to the holiday. Sale items and discounted items are final sale with no exception. If you used a discount code of any sort, this item is considered final sale. Seasonal items are final sale if they are purchased within 10 days prior to the holiday. All items must be returned to us in their original packaging and unworn. Return shipping is the responsibility of the customer. We encourage you to use a trackable return shipping method to avoid items being lost in transit. We are not responsible for any lost or stolen packages. Please email us at sales@shopgoldenlily.com to request a return label. $8.00 will be deducted from your credit. ALL RETURNS ARE FOR STORE CREDIT ONLY Please contact us at sales@shopgoldenlily.com to start the return process. Returns can take up to 14 days to process. *All cancelled orders, will have a restocking fee of $10 per order. NO EXCEPTIONS.

Shipping & Returns

Q: How to Request a Return

Review the requirements above and make sure your return qualifies ! If so, mail your return to (receipt must be within 7 days): GOLDEN LILY RETURNS 1800 L & A Road Suite 112 Metairie, LA 70001

Shipping

We ship out USPS or UPS within 3-5 business days from order being placed.

We are not responsible for delays from USPS or UPS and cannot issue a refund due to lost package or delays by any postage carrier.

USPS First Class usually takes 4-5 business days depending on your location for you to receive your package.

If you need your order by a certain date, please select an upgraded shipping option or feel free to email us at sales@shopgoldenlily.com to ask any questions you have about shipping. We do try our best to get all orders out within 1-2 business days but there are times that it does take longer. If you need your package for a certain date, please contact us to let us know and we will make sure to get it out to you.

Free Shipping Over $50 and $8 Flat Fee for orders under $50. Final Sale items have a flat rate fee of $8.

Returns

Returns:

Follow the instructions below to complete your return.

All returns must be received by our warehouse within 10 days from the date of delivery.
Holiday item are a FINAL sale 2 weeks prior to the holiday.
Sale items and discounted items are final sale with no exception. If you used a discount code of any sort, this item is considered final sale.
Seasonal items are final sale if they are purchased within 10 days prior to the holiday.
All items must be returned to us in their original packaging and unworn.
Return shipping is the responsibility of the customer.
We encourage you to use a trackable return shipping method to avoid items being lost in transit. We are not responsible for any lost or stolen packages.
Please email us at sales@shopgoldenlily.com to request a return label. $8.00 will be deducted from your credit.
ALL RETURNS ARE FOR STORE CREDIT ONLY
Please contact us at sales@shopgoldenlily.com to start the return process.
Returns can take up to 14 days to process.

*All cancelled orders, will have a restocking fee of $10 per order. NO EXCEPTIONS.

Review the requirements above and make sure your return qualifies! If so, mail your return to (receipt must be within 7 days):

GOLDEN LILY RETURNS

1800 L & A Road Suite 112

Metairie, LA 70001